FAQ

My tracking number is not showing any information. 

Tracking is emailed to you the moment your order ships. We ask that you check back in 48 hours. If you still do not see tracking information, please contact one of our TBB experts at info@thebriellebeauty.com.

How do I check the status of my order? 

Upon placing your order, please allow 1-3 days to have your order processed. Once you order has been shipped, you will receive a notification through email. Then you can then track your order by going to this page - TRACK MY ORDER <- Order Lookup Page.

  

Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

How long does shipping take? 

Please allow up to 1-3 days for your order to process, and an additional 1-2 days to be shipped out. For domestic orders in the United States, it will normally take about 7-10 business days. For International orders, please allow up to 5-20 days.

 

Is your website secured with my personal information? 

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customers private details.

 

 How do I order on your website? 

Simply find the product you'd want and click the 'Cart' button or use the "Buy Now Button" Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Does The Brielle Beauty provide a quality guarantee for all the products being sold? 

Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed.

 You can contact one of our The Brielle Beauty Experts Monday-Friday between 9:00am – 5:00pm PST at info@thebriellebeauty.com.

  

I’m interested in distributing The Brielle Beauty lashes, who should I contact? 

Absolutely! Please send inquires to the info@thebriellebeauty.com and we will be happy to assist you with the next steps. 

 

I’m interest in being an affiliate with The Brielle Beauty, who should I contact? 

Please send your interests to the info@thebriellebeauty.com.